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Posted on: January 30, 2024

Free tax preparation and filing starts February 1 in New Hanover County

NEW HANOVER COUNTY, NC – Beginning February 1, residents can receive free tax preparation and filing by trained, IRS-certified volunteers through the Volunteer Income Tax Assistance (VITA) and AARP Tax-Aide programs. These programs will be available at no-cost through April 15 for all New Hanover County residents, regardless of age. Some days and locations require appointments while others are first-come, first-served. 

“We’re excited to offer two services, at no cost, to our residents who need help filing their taxes for 2023,” said Senior Resource Center Director Amber Smith. “Thanks to the amazing dedication of our trained and certified volunteers, we’re able to offer New Hanover County residents with a variety of ways they can get their 2023 taxes filed at no-cost to them between now and April 15. Last year, we served more than 3,000 residents through these programs, and we are glad to be able to offer this again.”   

Tax preparation is available at the following locations: 

Senior Resource Center: 2222 S. College Road, Wilmington 

  • Days of operation: 
    • Wednesday (1-3 p.m.): In-person tax preparation and no appointments are needed (first-come, first-served). Please pick up a tax packet in advance to prepare documents. 
    • Monday through Friday (9-11 a.m.): Drop off tax preparation offered and appointments are required. Please pick up a tax packet in advance to prepare documents. 
  • To register for an appointment or for questions about the services at this location, call 910-798-6416, or make your appointment online at

NHC Downtown Library, 3rd Floor: 201 Chestnut Street, Wilmington 

  • Days of operation: Monday-Friday: In-person tax preparation by appointment only. 
  • Appointment times available: 10 a.m.-1 p.m. 
  • To register for an appointment at this location, call 910-798-7341. 

Carolina Beach Site: 300 Cape Fear Blvd, Carolina Beach 

  • Days and hours of operation: Monday-Friday, noon-4 p.m., and Saturday, 8 a.m.-noon 
  • In-person tax preparation. Appointments are not required. First-come, first served. 
  • For additional information about this location, call 910-380-4343. 

For more information, including program restrictions and allowances, visit the Senior Resource Center website.

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