Port City United Connect

Port City United Connect is a 24/7 locally manned call center where community members can connect with resources and assistance they may need or anonymously report threats of incoming violence and other concerns not addressed through 911 or mental health hotlines.

PCU Connect is not built to police, but to provide for and empower our community. The call center is designed to be a safe place for all, using the utmost discretion to make connections to resources that help individuals stop the cycle of violence and find the support needed to heal from its aftereffects. Connections provided can include:

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  • Safe housing assistance
  • Neighborhood-specific issues and assistance
  • Mental health resources
  • Mentoring resources
  • Community justice programs
  • Social services and relief programs

Calls to PCU Connect are on an unrecorded, confidential line, and the local call takers will be trained in de-escalation to ensure the most appropriate response needed for any call and to make the best connection. Community outreach or violence interrupters may follow up in response to information and reports received to provide further resources, programs, or assistance.

Connected to Education, Employment & Entrepreneurship Program (CTE³)

Overseen by Port City United, the Connected to Education, Employment & Entrepreneurship Program (CTE³) works with adults to help them register for and complete trades and training programs, while also providing support that will eliminate barriers to completing these programs, such as childcare, tuition and other assistance.

Throughout the academic training process, PCU Connect Specialists will provide:

  • Individualized case management
  • Help finding scholarships and financial aid if needed
  • Help selecting education or training programs
  • Connection to other resources as identified

Participants in the program must live near Impact Zone-identified schools in the county.The seven Impact Zone schools identified are: 

  • International School at Gregory
  • Snipes Academy of Art and Design
  • Forest Hills Global Elementary
  • Rachel Freeman School of Engineering
  • D.C. Virgo Preparatory Academy
  • Williston Middle School
  • New Hanover High School

If you meet the above criteria and are interested in learning more about the CTE³ Program, call the PCU Connect Center at 910-798-4444.


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