healthdepartment​​​​​​​​
​​HIPAA  Complaint Procedures
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YOU MAY FILE A COMPLAINT ABOUT OUR PRIVACY PRACTICES
 
 If you believe that your privacy rights have been violated or if you are dissatisfied with our privacy policies or procedures, you may file a complaint either with us or with the federal government. We will not take any action against you or change our treatment of you in any way if you file a complaint.
 
 



To File a Written Complaint with the Health Department:
 
You may bring your complaint to the department or you may mail it to the following address:
 

 Trena Ballard
 New Hanover County Health Department
 Attn: NHCHD Privacy Officer
 2029 South 17th Street
 Wilmington, NC 28401

To File a Complaint with the Federal Government:
 
Office for Civil Rights
 US Department of Health & Human Services
 Attn: Secretary of US DHHS
 Atlanta Federal Center, Suite 3B70
 61 Forsyth St., S.W.
 Atlanta, GA 30303-8909​