New Hanover County Emergency Management is responsible for the governmental function that coordinates and integrates all activities to build, sustain and improve the capability to prepare for, protect against, respond to, recover from or mitigate against threatened or actual natural disasters, acts of terrorism or other manmade disasters.
Categorically, Emergency Management is responsible for:
- Coordination of community partners in identifying ways to effectively mitigate, prepare for, respond to and recover from significant events
- Operating the Emergency Operations Center
- Coordinating the Local Emergency Planning Committee (LEPC)
- Exploring and implementing emergency technology programs
- Situational monitoring for threats and hazards
- Providing leadership for regional systems and programs.
New Hanover County Emergency Management coordinates disaster response during an emergency from its Emergency Operations Center (EOC). From this one location, staff members are able to coordinate fire, law enforcement and emergency medical service personnel to provide assistance to those parts of our community that need assistance.
During an emergency, the EOC is usually staffed around the clock to provide this coordination and handle various requests for assistance.
To assist citizens during an emergency, the Emergency Public Information Center (EPIC) is set up in the EOC to handle requests for special assistance, receive reports of property damage, power outages and street blockings or closings. If you are in need of assistance with any of these items during an emergency, you should call (910) 798-6800.
New Hanover County Emergency Management, in cooperation with New Hanover County Social Services and the American Red Cross, opens emergency shelters and reception centers when disasters force citizens to evacuate.
If you have additional questions about disasters, please contact New Hanover County Emergency Management at (910)798-6900.