The primary mission of the New Hanover County Public Safety Communications Center is to receive emergency calls for service from citizens and to provide dispatch and emergency communications functions for all emergency response agencies located in New Hanover County.
The first and foremost priority for the New Hanover County Public Safety Communications Center will always be emergency responder safety. Additionally, we will never lose sight of the fact that the citizens of New Hanover County entrust their safety and well-being to our care.
The New Hanover County Public Safety Communications Center has made a commitment to provide the citizens of New Hanover County with the fastest and most efficient response to emergency calls possible. In our centralized call-taking facility, highly skilled individuals using the most advanced communication technology available are able to accomplish this goal. It is our promise to constantly evolve with the ever-changing arena of emergency communications, never resting on our laurels or allowing ourselves to become complacent where human life is concerned. Whatever your emergency YOU can count on US!