The IT Department plans, purchases, manages, and maintains the computing and telecommunications hardware, software, and networking infrastructure to support the many Departments of the County in providing their services to the citizens.

Every desk in the County is equipped with a computer and the software necessary for that staff member to work effectively. Each of these desktops is connected to an extensive network that communicates with the servers, minicomputers, and mainframe that provide the computing power for the County. The County network also interconnects with the networks of the State, the City of Wilmington, New Hanover Regional Medical Center, and 911/Emergency Services among others.

There is also a comprehensive telecommunications network that providing voice communications to the County staff as well as giving citizens access to County Services.

The IT Department maintains a highly qualified staff of Technicians, Network Engineers, Operators and Programmers needed to support the Departments and maintain this extensive infrastructure. The services IT provides include such things as Application Development, Email, Internet access, Geographic Information Services (GIS), Telephones, and Network Management.

Our goal is to provide the best possible support to the Departments of the County so that they may serve the citizens of New Hanover County effectively and efficiently.