Our Mission: The New Hanover County Department of Emergency Management works to protect the citizens of New Hanover County from the effects of natural and technological disasters, under the guidance and direction of the County Manager and Board of Commissioners.
Vision: A Vibrant and Progressive Disaster Resistant Community.
Strategic Goals:
- Prevention: Reduce demand for emergency interventions. Efforts include scenario planning, preparedness exercises, public education and hazard mitigation.
- Response: Maintain a 7 day, 24 hour on-call posture for both high-impact (mass casualty) and low-impact events, including search and rescue, recovery, natural disasters (wind, flood, fire and earthquake) and technological disasters.
- Recovery: Responsibilities include compiling damage assessments, initiating requests for State and Federal disaster assistance funds, coordinating of delivery of relief supplies, curfew and re-entry coordination.
- On-Scene Response: The Department may respond on scene as deemed appropriate to serve as a liaison between the Incident Commander and outside agencies. The Director, or his/her designee, shall coordinate all requests for State or Federal agency support.
- Information: This website is intended to provide you with fundamental information for your safety.